The documentation listed below will be required for your your booking to be approved.
Please fill in and submit the accident claim form.
Please fill in and submit the windscreen waiver form.
Basic Terms and Conditions (Do’s and Don’ts) (Summary of Agreement)
Please ensure that you check all scratches and dents on the vehicle before accepting it from the respective representative.
Check for the spare wheel, tools, chips on the windshield and car stereo system.
The client is 100 % liable for any new damage on the vehicle that is not accident related, whilst in their possession. Please ensure that the vehicle is kept in a safe environment at all times.
Any Damage caused by the co-driver will be added onto the client’s account and it will be the client’s responsibility to make the payment for the same.
Tyre pressure engine oil, water and any consumables needs to be checked on a weekly basis and should be topped up on the client’s account.
Damage caused by driver negligence will be on the client’s account and the client will be 100% liable.
Vehicles brought back will be checked for damages and charged out accordingly to the company.
FULL calendar months’ notice is to be given before a vehicle can be terminated and returned.
If the customer needs to terminate the contract prior to the termination end date, they are required to pay the full contract term.
You are allowed 3000km per month, anything in excess of this will be charged at R1.75 or R2.75 per KM dependant on the vehicle, the excess KM will be charged upon return of the vehicle, it will be calculated on the full duration of the contact term.
Roadside assistance and 24/7 assistance:
(Covered by AA 0861728368) – Vehicle to be towed only by AA (NATIONAL)
In an event of an accident, please make sure that you contact DSCMC (011 589 8250 / 072 639 1265) to report your accident within 24 hours.
The accident needs to be reported to the nearest police station within 24 hours in order for an insurance claim to be lodged
If the accident is not reported or the relevant details is not given to us, you will be liable for 100% of damages on the vehicle.
For mechanical problems contact our office in order to book the vehicle in for the relevant work to be done.
If your car is not in a drivable state, please contact the AA (0861728368) and the AA will tow the vehicle to a pre-determined site.
The Customer is requested to notify our office 2 weeks in advance for a service booking, a consultant will book you in for the first next available appointment.
Loan units will only be given upon availability and severity on the reason that a loan unit needs to be issued
A loan unit will not be given if the car requires a general service or the car has been mechanically damaged due to driver abuse.
All traffic fines will have an additional R150.00 admin fee added onto of the full amount
Discounted prices will not apply and all clients are liable for the admin fee and there will be no exception to this.
Fines will be automatically deducted from clients’ accounts the same way monthly rentals are. This will go off on the second day on each month.
Insurance Excess Buster
No excess charged for accident related damages, stolen vehicle, glass replacement as well as write off ’s.
Lost keys will be charged for. Locksmith charges will be for the client.
Please note that if you do not follow the above procedures you will be liable for 100% of any damage on the vehicle.